Responsible Gaming

Responsible gaming is strongly endorsed at Wintingo – it keeps gambling fun. For most, playing games online is an exciting, recreational activity that is enjoyed responsibly. However, a few struggle with addiction issues and the staff at Wintingo works to stay aware of potentially harmful habits in order to ensure for a healthy gaming environment for all. We allow our players to control their gaming habits (i.e., setting deposit limits) and our staff is trained in spotting problem gamblers and helping to direct them to organizations that can help.

Self-Assessment Test

Why not try our quick self-assessment test? If you have ever been worried about gaming problems or are just curious to check the results, please complete this questionnaire. Once complete, please hit the ‘Submit’ button and your results will appear within seconds. Getting help is a crucial step in dealing with gambling addiction – start here.

Dealing With Problem Gambling

Are you gambling more than you really want to? If you feel you have a gambling problem please visit GamCare’s website for help and advice at Gamcare.org.uk, or contact the GamCare National Helpline on 0808 8020 133. Lines are open 8am to midnight

If you or a loved one is struggling with a gambling problem, please consider contacting one of the following organizations:

Gamble Aware

Gamblers Anonymous

Gambling Therapy

GamCare

Self Control

If you would like to impose a self-exclusion on your account, so that you can no longer play on our site, please send an email to [email protected], detailing your log-in details and one of our customer service representatives will act accordingly.

Setting Limits

At Wintingo, we encourage responsible gaming. Therefore, we provide an option to all of our players, that allows them to set a limit on the amount that they deposit. This enables our players to enjoy playing our games whilst maintaining control over how much the player deposits during a fixed period of time, so that the player can always play within their budget. If you would like to set a deposit limit on your account, please send an email to [email protected]

Protecting Against Underage Gambling

First and foremost, we uphold a strict No-Underage Gambling policy. No one under the age of 18 is allowed to play our games at Wintingo. Our screening system allows for us to quickly and effectively detect underage gamers. If you are in a household with children under the age of 18 who you feel might use your computer to access your account, we highly recommend using one of the following web-protection services to block gaming sites from minors:

Cyberpatrol

Netnanny

Factory RTP Settings

Each games Factory Return To Player (RTP) setting is made available online.

Pariplay Games Payouts are available here

QuickFire Games Payouts are available here

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